CoViD-19 and our New Clinic Procedures

The Pittsburgh Spay & Vaccination Clinic will remain open, with modifications.

Effective TUESDAY MARCH 17 Until Further Notice

When you arrive for an appointment, the number you should call to check in is 412 798-5213, leave your cell phone number, and then please wait in your car until called in for your appointment.

Please, only one family member is to bring the pet into the clinic to minimize everyone’s exposure.

Remember, on arrival call 412 798-5213

PSVC cares about the health of both you and your pets. As such, we are taking precautionary measures to ensure both our patients’ and our clients’ health and safety. While we always sanitize our entire hospital twice daily and insure all equipment is clean and sterile, we will be wiping all door handles, surfaces, counters, and equipment between each client/pet visit.

There is little guidance on this unique situation, so we have come up with the following service protocol and are asking all of our clients to please abide by these guidelines until further notice.

► When you pull into your parking space, please call us at 412-798-8770 to check in and let us know you are here. We will have additional staff members assisting with the phone lines so that both incoming appointment phone calls and these new check in phone calls will be handled as well as possible.

► We will access your information, create a check-in sheet, and call you back in your car when we are ready to see your pet and tell you to come inside. Surgical and Procedure Admissions will be handled similarly, but when called, will come in the side door and turn right into Exam Room 4.

► We will plan the time of your exit so that, as much as possible, only you and your pet will be at our three check out stations. Remember, there is also an isolated check out station at the hallway to the side door as well.

If you are sick and your pet is scheduled for an elective appointment, please call us to reschedule your appointment.

IF YOU AND YOUR PET ARE ILL, we will either have you come in the side door and go immediately right into Exam 4, or if many of our clients become ill, we may attend to your pet’s needs on a portable table in our side lot, weather permitting.

You may have seen the news report out of Hong Kong that there may have been transmission of CoViD-19 from a human to his dog. This is still under investigation and at this time the World Health Organization is not suggesting that this disease can pass between people and pets.

Many clients have asked us if their dogs should be immunized against Canine Corona virus as a precaution. The existing Canine Corona vaccine has not been recommended in dogs for many years, and is a completely different viral disease than CoViD-19, so we are not recommending vaccination. Veterinary and human infectious disease experts, as well as the CDC, OIE, and WHO are studying all possibilities closely. As I learn more, I will update you.

Having said that, out of an abundance of caution, it is recommended that those people ill with CoViD-19 limit contact with animals, as well as people, until more information is known about the transmission of the virus. Have another member of your household take care of walking, feeding, and playing with your pet. If you have a service animal or if you must care for your pet, then wear a facemask, don’t share food, kiss, or hug them, and wash your hands before and after any contact with them.

This is likely to be a very fluid situation, so please be patient with these changes as we are working our way through this national emergency and stay healthy!

Doctors Tom Wiles, Bernadette Santos, Rachel Eich, Anita Trichel, and all the Administrators, Technicians, and Receptionists of the PSVC

Pittsburgh Spay & Vaccination Clinic is a state-of-the-art, full-service suburban veterinary facility serving the Pittsburgh Area since 1980.. We offer diagnostic, medical, surgical, and dental care to dogs, cats, ferrets, rabbits, and pocket pets in the Pittsburgh area.

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